I was in a rush and the team was very good about getting my service done without delay.
This was a stress-free purchase for me with David Chaffee as my sales person. I live in Maryland, bought the vehicle online, it was delivered in perfect condition.
Craig.. (The GM ) was awesome. That's why I keep buying my cars from this dealership.
This was my first experience purchasing a car from Mercedes Benz of Rochester. I do my homework:) Ultimately, I purchased my first Mercedes (used). My trade-in was valued fairly. The car I purchased was cleaned spotless and had no unpleasant smells left behind. It smells like new! The staff was professional and respected my complicated schedule by working at my convenience. The team went out of their way to make it a pleasurable experience from start to finish....smooth sailing! I will definitely be back and gladly refer any friends who may be in the market for a new/different ...
Thank you to the Service Department at Rochester Hills Mercedes. We appreciate your quick action to get our vehicle repaired and returned so quickly. THANK YOU:) !!!
I bought a 2010 Cadillac CTS4 all wheel drive from them last September but I discovered that 2 of the tires, passenger side front and rear are not the correct size for the car. The 2010 Cadillac CTS4 tires are supposed to be 235/55/r17, the 2 passenger side tires front and rear are 225/55r17. The driver side tires front and rear are 235/55/r17 which are correct. The tires are in excellent shape. On an all Wheel drive vehicle the tires must all be exactly the same tires, size and make, and if not it could cause damage to the all wheel drive system. I ...