Maria at the service center was the best. She was very kind and happy to help with any questions that I had and I would recommended family and friends here just based on her alone. They were straight forward and quick to respond and the customer service was better than any dealership that I've ever been to.
Bud was a very attentive to the service appointment be as easy as possible!!!!
prompt, even had service done as I was early for my appointment
It's always exceptional experience every time I go to the service dep at this Mercedes dealership. And I have to mention Mike T for his outstanding and very professional service care that he provide me with every time I go there.SincerelyRaed Kildani
The Mercedes of Rochester hills is just the best ever. I have been to many dealerships before but everyone is so rude and don’t actually help you solve anything but Maria at the service center is just amazing at the Merdeces of Rochester hills. She’s so kind and helps me with everything and on top of that they actually care about you and your vehicle. I trust them completely!
My service manager was Steve everything was done very Timely and I have received extras as a courtesy I am very appreciative and I truly appreciate Steve he called me and kept me abreast of everything that was taking place and I thank you very much and the staff of Mercedes-Benz of Rochester Michigan thank you and have a blessed holiday from NB
Great staff that goes above and beyond the call of duty