Customer Testimonials

Very good service

Corey Hubbard was excellent in his handling of my needs. Will come back to this MB location.

Great People

GREAT SERVICE!

Everything was timely and satisfactory. Staff was friendly and courteous.

I’m a first time Mercedes Benz owner and needed a B1 maintenance service done. Booking my appointment over the phone was quick and easy. Woman who booked my appointment was very kind and thorough with details in what this service entailed. This Mercedes location sent reminder texts for the appointment which was fantastic. Upon arrival all employees that saw me walk through the door greeted me and were very friendly. After checkout and leaving the dealership I instantly noticed a difference in my vehicles performance. They clearly treated my vehicle with care. 10/10. They also provide a shuttle service if ...

Jake was great with our recent service. Smooth and Easy.

On November 17, our GLE350’s MercedesMeConnect app displayed an alert signaling the battery starter status was critical. We called Mercedes-Benz of Rochester (MI) within an hour of its closing time. A technician was at our house within 20 minutes, ran diagnostics and performed a quick charge. We ran the vehicle about 20 minutes. A month later, I can confidently say: “Outstanding Performance” … by Mercedes-Benz for their app design, and especially by the Mercedes-Benz of Rochester Service Department team that far beyond our expectation.