Excellent customer service & very knowledgeable about my vehicle needs & service requirements, appointments are avail during my time frame.
The ease of selecting what service you would like done was exceptional. Staff knowledgeable, friendly and professional.
A great experience from everyone! Doug, their General Manager, treated me like his cousin. Thanks for all the personal treatment we received from Sales to Service. A VERY satisfied customer!
April helped a lot！buy one trade in one finished just in a few hours！
Job well done, on time , very detailed explanation with phone call followed by email. Car was clean and on time. Thanks
The service was timely and very efficient. I was kept informed of the progress and shown pictures of the actual parts that needed to be repaired. I would take my car there again for any future repairs.
Jonah and Melissa In service, along with their boss Steve, andShannon in sales and Mike in sales, were all outstanding during a very difficult and arduous process in purchasing a new car during Covid. Shannon spent over two hours explaining all of the systems and operation of the new 580. Service service department did A thorough and timely job of preparing wheels and doing regular service maintenance service on the GLS 550 also. They are very professional hard-working and represent Mercedes well. Kudos to Doug Stanley the general manager of the dealership.
I choose this dealership as my purchasing dealership because of the customer service. I visited the dealership 2 times before I selected a car. I was treated with kindness and without judgement. I had numerous questions and the staff was patient and willing to answer all of my questions. After deciding on a vehicle, I was encouraged and not pressured into making a purchase. The sales person (Shannon) made my first Mercedes purchase experience a great experience!