Customer Testimonials
Prompt, Courteous and Professional service, as always!
Fast service, showed up 20 minutes early they got me in and had me on my way. Within an hour
First time I purchased a Mercedes. I met with Shannon who made the purchase seamless, easy and fun. I got the exact unit I wanted. I would highly recommend Shannon - she’s knowledgeable and kept me well informed of all my options including services.
They do an excellent job
I had a GREAT EXPERIENCE at this dealership. The sales manager Stevie P. treated myself as well as my fiancé with nothing but the upmost respect and dignity! He showed great compassion in our wants and needs. He definitely has our business in the future! This is a GREAT PLACE to buy a vehicle. They ensure your satisfaction is guaranteed!!!!! STEVE P. ROCKS!!!
I’m so happy with my experience at the Mercedes Benz of Rochester! Shannon did an amazing job of getting me into my first Mercedes (at a great deal) and I absolutely am in love with it Thank you, Shannon!!
Had my GLK250 (diesel) COMPLETE NEW BRAKES installed @ this dealership in early spring.Today I went in for them to fix the "shudder" while braking - The Service Manager (Mr S....)was very polite and honnoured the request for repair under warranty by MB. Very happily drove away after car wash as ALWAYS is the case @ this dealership. Been a customer of theirs since 2012; still happyThanks everyone there
Everytime my family and I come in, Steve (in service) is always there to help with any problems we have. So patient and caring. this location is honestly the best because of him. Steve needs some real recognition in this dealership:) -Joe, Haifa, Destiny & Rose Yousif
Accommodating, customer has a high priority, friendly and supportive staff.
