Message Regarding Covid-19

To Our Customers,

The safety of our customers and our associates here at Mercedes-Benz of Rochester is and always has been our first priority. The novel coronavirus (COVID-19) has likely had an impact on all of us in some way, and we continue to monitor this evolving situation closely. Informed by guidance from federal and state authorities, we are prepared to make real-time decisions for the well-being of our customers, associates and community.

As we learn more each day, we want you to know that we are taking immediate steps to minimize the impact of COVID-19. We are closely following information and guidelines from the centers of disease control in the world health organization on steps we all can take to minimize the spread of the virus. As such, we have equipped our store and offices with additional cleaning supplies and hand sanitizer. Our associates have been advised to follow a safety protocol of regular handwashing and ongoing sanitation of surfaces, minimal physical contact, and staying home if they feel unwell. We are asking all associates to seek appropriate medical attention if they have symptoms.

Please know that we still look forward to serving you. If you plan to visit one of our stores or need any assistance, we encourage you to call and confirm its open hours, as these may be adjusted.

At Mercedes-Benz of Rochester, we value our long-standing relationships. Please be assured that we are committed to doing all we can to support the safety and well-being of our customers and associates alike.


Doug Stanley
General Manager
Mercedes-Benz of Rochester