On-demand via the Mercedes me connect Store
The Mercedes me connect Store enables you to purchase digital on-demand upgrades for your vehicle or renew Mercedes me connect services after the complimentary trial. Simply log in with your existing Mercedes me connect account, add the eligible products for your vehicle to the shopping basket and check out. If you have any questions, please call 1-800-367-6372 and our agents will assist you with information on the store.
The Mercedes me connect App
The Mercedes me connect App gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Engine Start or Pre-Entry Climate Control to Vehicle Locator. Download the app today to take full advantage of your Mercedes me connect services. Available on iOS and Android.
How to Activate Your Services
Pair your vehicle and activate services right from the app.
The Mercedes me connect App lets you pair your vehicle and activate services like Remote Engine Start or Pre-Entry Climate Control, Remote Door Lock & Unlock, Locate Vehicle and more – all on-the-go. Simply scan the QR code in the vehicle’s multimedia system or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. If you need assistance, call 1-800-367-6372 or visit your Mercedes-Benz dealer.
On-demand via the Mercedes me connect Store
The Mercedes me connect Store enables you to purchase digital on-demand upgrades for your vehicle or renew Mercedes me connect services after the complimentary trial. Simply log in with your existing Mercedes me connect account, add the eligible products for your vehicle to the shopping basket and check out. If you have any questions, please call 1-800-367-6372 and our agents will assist you with information on the store.
Mercedes me connect Features
Discover all of the features available with Mercedes me connect
In-App Features
REMOTE ACCESS
Remote Engine Start: Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.
Pre-Entry Climate Control: For electric vehicles only, establish your daily temperature time so your vehicle warms or cools to the perfect temperature.
Remote Door Lock & Unlock: Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.
Remote Retrieval of Vehicle Status: View the latest data from your vehicle, including mileage/range, fuel/battery level, tire pressure and more.
Find and Send POI: Send an address from your phone directly to the navigation system in your car. When you get to your vehicle, you can start navigating right away or save the address.
Maintenance Management: Get reminders of upcoming service and call your local dealer to book a service appointment.
Vehicle Locator: View the current location of your vehicle on a map using your smartphone and by activating horn & lights when close by.
In-Vehicle Features
Navigation Services
Live Traffic Information: View live traffic information and optimized route guidance on your vehicle’s navigation.
Car-to-X Communication: With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.
Charging Stations with Pricing: When viewing your navigation, your vehicle will display charging stations on the map with helpful information like prices, availability, hours of operation and more.
Online Map Updates: Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.
Weather Overlay: Have the option to view location-specific weather and temperatures within your navigation map.
Navigation Services
Maintenance Management
- Easily view when your next service is coming up
- Advanced Speech Recognition and Natural Language Understanding (MBUX)
- For certain vehicles, Online Voice Control allows you to speak to your car and have it speak back
Telediagnostics: With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.
Accident Recovery: If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
Breakdown Management: In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.
Remote Vehicle Diagnostics: Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
Software Updates: Get the latest software installed over-the-air, so your vehicle is optimized with the most current information from Mercedes-Benz.
Emergency Call Services: Automatically receive help from an emergency response agent if you’re involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
Information Call and me Call Services: For general or Mercedes me connect-related questions, contact a Mercedes-Benz agent using the in-vehicle call button.
Entertainment
WiFi Hotspot: Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
TuneIn® Radio: Access TuneIn® radio using your vehicle’s multimedia system to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports and more.
Online Music: Thanks to Online Music, your favorite songs are now seamlessly integrated into your vehicle - stream directly via the MBUX multimedia system. Through your chosen music streaming provider, you can listen to your playlists and the entire music library. The music services are perfectly integrated into the familiar environment of your Mercedes-Benz. Control via the MBUX Voice Assistant is particularly convenient: “Hey Mercedes, play the latest hits!”. Apple Music® is available on select models.