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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of Rochester to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national pre-owned car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and pre-owned cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Pre-Owned Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater Jun 20, 2024

Had unfortunately picked up a nail on one of my run flat tires, and as soon as I had noticed it I drove over to the Mercedes Benz of Rochester dealership. This happened during the lunch hour but nevertheless I was greeted promptly by Jak Bell who was able to have another tire in stock and took care of me quickly.

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Google Jun 16, 2024

I appreciate the professionalism interaction with service mrg Tom keeping me up to date on what was going on with my car.

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Google Jun 16, 2024

Thanks for your expertise and good works!

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Google Jun 16, 2024

Exceptional service for my aging E350; Mercedes Benz of Rochester keeps her running like new. Jacob, my service rep. ensures all maintenance items are completed in a timely manner with the upmost professionalism and courtesy. A very satisfied customer.

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Google Jun 15, 2024

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DealerRater Jun 11, 2024

Everything was first class at Mercedes Benz of Rochester! My salesperson Dan was professional, knowledgeable and easy to work with. I would highly recommend this particular dealership to anyone looking for a Mercedes.

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Google Jun 11, 2024

The Staff at Mercedes Benz are all AMAZING,! Courteous and very accommodating , Great group of sales and finance ( Kevin) personal so willing to help make the buying process an ease. Highly recommend Dan, and Chad.that took the time to go over the car with me and pointed out some key parts to the car. Mike who helped me organize the items I would need for the sale . It was fun to get a picture of the car and my family in the service lane before we all left . Also the building is very neat ,organized and very clean and ...

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Google Jun 11, 2024

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Google May 19, 2024

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DealerRater May 18, 2024

Reliable and outstanding service! Staff were knowledgeable and attentive, making the entire dealership experience truly exceptional.

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DealerRater May 13, 2024

Quality work done on time is the reason why this is the number one Mercedes dealership in southeast Michigan. Outstanding!

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DealerRater May 9, 2024

All good, fast and with quality great service by the Rochester dealer. Always friendly and responsive.

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Google May 9, 2024

Service Advisor was knowledgeable and got service appointment next day. Overall happy with the service.

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Google May 8, 2024

Yearly service was done here very well.

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DealerRater May 6, 2024

Totally professional and knowledgeable, explained the service that was being done. Would recommend dealership first class, (awsome)!

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Google May 2, 2024

Perfect

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Google May 2, 2024

The process could not have been easier thanks to Marty and the team at MB Rochester.

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Google May 2, 2024

Thank you for the exceptional service you provided to me

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Google May 1, 2024

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DealerRater Apr 27, 2024

Marty Ostrowski and Mike Legg did an exceptional job helping me out and taking care of me as a first time Mercedes buyer.

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Google Apr 26, 2024

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DealerRater Apr 21, 2024

All good, fast and with quality great service by the Rochester dealer. Always friendly and responsive.

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DealerRater Apr 18, 2024

Exceptional customer service my attendant was very knowledgeable explaining to me what my A1 service consisted of and the service was faster than expected

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Google Apr 18, 2024

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Google Apr 12, 2024

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Google Apr 9, 2024

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Google Apr 1, 2024

MBB Rochester Hills Team is very professional, everything works smooth and good.

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Google Mar 30, 2024

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Google Mar 24, 2024

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Google Mar 22, 2024

My experience working with Plamen to purchase my 2024 GLC 300 Coupe was exceptional. He is very knowledgeable, professional, and welcoming which made the entire process very enjoyable and seamless. He truly went above and beyond to make sure I was comfortable with my purchase. He took the time to go over every detail and feature of the car with me and answered every single question I could think of. Overall, I am very happy with my car and experience. I would highly recommend Plamen at Mercedes Benz of Rochester to anyone interested in a new car. He will take great care ...

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Google Mar 21, 2024

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Google Mar 21, 2024

Service provided was exceptional and a loaner was provided for the duration with continuous updates on the status of parts and services.

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DealerRater Mar 14, 2024

Everything about this dealership has been exceptional, including the service department and especially my salesperson, Shannon.Thompson. My only complaint would be how many times I have called the main number and encountered a recording directing me to leave a message. However, I simply call Shannon directly and she takes care of my issue. I will definitely buy my next car here - I just hope Shannon is still there in 3 years!

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Google Mar 14, 2024

It was good, except no car to drive while it was being done. My son took off work to rescue us. After driving 3 hours I was surprised that is the policy. Ft Wayne always gave me a car for A and B service.

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Google Mar 12, 2024

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Google Mar 10, 2024

Very happy with the entire shopping experience. Chad was amazing and is a rockstar!

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DealerRater Mar 10, 2024

Convenient and professional. Happy to work with a dealership that completes work on time as scheduled.

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Google Mar 4, 2024

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Google Mar 1, 2024

Purchasing my first Mercedes Benz was awesome and extremely exceptional working with Dan Rus at Mercedes Benz of Rochester.

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Google Feb 29, 2024

Skip all the other dealership visits and head over to Mercedes-Benz of Rochester and see Shannon! Her customer service and Mercedes knowledge is phenomenal and exceeds normal expectations!!!

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DealerRater Feb 22, 2024

Shannon was very helpful throughout the entire purchase process. Everything went as expected and I love my vehicle!

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Google Feb 22, 2024

Great team. Looking forward to next visit.

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Google Feb 21, 2024

Shannon helped with the purchase of my new GLS and she was great throughout the entire process.

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Google Feb 20, 2024

Mike Legg Is the best sales manager I have ever spoken with in my life, and I’ve bought many many many cars in my life. He went out of his way to explain everything in detail, near closing time, even though there was no way for me to purchase a vehicle from him. he was very kind and patient and detailed. I will definitely consider doing business with them in the future. God bless you, Mike.

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Google Feb 19, 2024

The service provided was exceptional. Adam Kraemer and the team at MB of Rochester went above and beyond to get my issue fixed. They provided me regular updates on the issue and what was being done to fix it. They were very professional, helpful, and accomodating!

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DealerRater Feb 19, 2024

Very helpful service. Always willing to go the extra mile to make sure everything is taken care of.

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Google Feb 18, 2024

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DealerRater Feb 15, 2024

Fast and friendly service department. Excellent communication via test message! Vehicle was serviced, washed, and ready for pickup much quicker than I anticipated. Paying via website is also very helpful and convenient. Please don't change a thing!

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Google Feb 14, 2024

Service was provided in an exceptional manner..Very pleased

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DealerRater Feb 14, 2024

Very helpful service and everyone is exceptional at what they do. Also very knowledgeable and would recommend this dealership to my friends and family

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Google Feb 2, 2024

Adam,Mark, and Paula went above and beyond to make my experience superb !

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Google Feb 1, 2024

Very professional the manager that took care of me from when I walked in super amazing made sure I got a ride home just awesome all around.!

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Google Feb 1, 2024

I was pleased with how fast they got my car done and the customer service was very nice and friendly.

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Google Jan 21, 2024

I had had a strong smell of gasoline inside my cabin on cold days for the past couple of years in my C300. I went to other Mercedes dealerships that could not solve the problem. I brought it to this dealership after some time and it was handled incredibly easily! I worked with the service rep Adam and he was a pleasure - very nice person, explains everything easily and just has a great demeanor. They found two issues - both of which were covered under warranty! It was such a stress relief and I'll be coming back here ...

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Google Jan 12, 2024

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DealerRater Jan 7, 2024

Fast and friendly service experience. They were able to get me in quickly for a service appointment because my engine light was on. Every other dealership in the metro area had weeks-long waiting lists for appointments. I appreciated how MB Rochester worked hard to accommodate me.

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Google Jan 6, 2024

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Google Jan 4, 2024

Very satisfied.

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Google Jan 4, 2024

Amazing service!! Went to pick up a part for my MB GLS 450,2023. Gentlemen walked upto the parts area and showed me the way. Very professional! Location has amazing collection of MB gears, jackets, TShirts, uppers, souvenirs, cap, etc. In 10min in and out. This location now will be my first priority.

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Google Jan 1, 2024

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Google Jan 1, 2024

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Google Dec 30, 2023

Dan Rus is pleasant, knowledgeable, professional and fun to work with. He provided a truly 5 star purchase experience.

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DealerRater Dec 28, 2023

Work scheduled and completed on time and very well done. No issues and price was reasonable

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Google Dec 23, 2023

Excellent service of car as expected, and not treated like a number, treated as a person. Great customer service!

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Google Dec 19, 2023

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Google Dec 18, 2023

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Google Dec 15, 2023

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Google Dec 11, 2023

I went to MB service center for a couple of warranty issues. Everything went well as expected. Great communication by service team. It is truly a MB quality.

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DealerRater Dec 10, 2023

Process as always is seamless, professional and the staff is always friendly and helpful. My salesman continues to be the best.

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Google Dec 4, 2023

Professional Service and on time appointments.

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Google Dec 3, 2023

The service was easy to set up. They were prompt, courteous and professional. The service was completed as promised. The facility is clean and welcoming.

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Google Nov 19, 2023

Marty went above and beyond to answer all my questions and make my purchase fast and easy. He was so informative about the Vehicle and took the time to send me videos for easy use. Highly recommend his services.

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Google Nov 16, 2023

Wonderful. Honest. Reasonable and truly caring. If you take your Benz anywhere else you’re losing time and money.

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Google Nov 15, 2023

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Google Nov 15, 2023

I recently visited the service department and was thoroughly impressed by their exceptional service. The manager ” Tom” was not only incredibly nice and helpful, but he also demonstrated a high level of professionalism. They took care of my car swiftly, ensuring that everything was done correctly and in a timely manner. Their attention to detail and commitment to customer satisfaction really stood out. I highly recommend their services to anyone seeking reliable and efficient car maintenance.

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Google Nov 11, 2023

Your service was timely, professional and efficient. Thanks

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Google Nov 9, 2023

I was there for servicing and Adam handle the matter. He made everything easy for me. Really appreciate the help from employee ‘ADAM’.

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Google Nov 8, 2023

MB has always stood behind its name.

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Google Nov 8, 2023

Amazing experience and service from the initial phone call. My primary dealership couldn't service me the morning of my appointment due to power outage. I googled the next closest (40 min drive) Mercedes dealership. I called, explained my situation and they were able to schedule me that same day. Each and every team member there was welcoming and accommodating. Although this location is actually a 1 hr 30 min drive from my town, I'm definitely considering making them my primary dealership for my annual maintenance and service.

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Google Nov 7, 2023

Very good services. Thanks

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Google Nov 4, 2023

Excellent customer service!!

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Google Oct 29, 2023

Joey in service was one of the most knowledgeable and nicest person , what a asset to your dealership!

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Google Oct 29, 2023

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Google Oct 28, 2023

Sherry was excellent. She listened, explained the process well, followed up with me on the status and took care of the problem. I am extremely happy with her service.

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Google Oct 23, 2023

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Google Oct 21, 2023

Good job

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Google Oct 16, 2023

First time at MB of Rochester and the service was exceptional.

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Google Oct 12, 2023

Speedy service!

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Google Oct 12, 2023

Service was great Car finished on time

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Google Sep 30, 2023

I had a great experience buying a car here, online. Chad Palmer took my cold call inquiring about a very slightly used EQB. He was engaging, friendly, and quick to follow up, despite me being a few states away. I initially tried to buy a different car from a different dealer, and when I told him, instead of immediately ghosting me, he congratulated me--classy. Turns out the other car deal fell apart, so I contacted Chad again, and found the EQB was still available. The price was very reasonable, and we had the paperwork in motion within a day or ...

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Google Sep 28, 2023

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Google Sep 28, 2023

All I can say is thank you to Shannon for the amazing service she provided . You made me a believer again due to prior experience. Everyone went above and beyond my expectations..I am truly grateful and I have the BOMB of a car!! I will definitely be back again!! Thank you for your first class service!! You made me tear up Shannon...

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Google Sep 28, 2023

Service reps were great to work with. They had my car in in a timely fashion. We were running a bit late because of construction, and they were more than accomodating.

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Mercedes-Benz of Rochester 42.6724135, -83.1321802.