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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of Rochester to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Jan 29, 2023

Very good service

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Google Jan 28, 2023

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Google Jan 22, 2023

Corey Hubbard was excellent in his handling of my needs. Will come back to this MB location.

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Google Jan 19, 2023

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Google Jan 18, 2023

Great People

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Google Jan 16, 2023

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Google Jan 11, 2023

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Google Jan 6, 2023

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Google Jan 6, 2023

GREAT SERVICE!

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Google Dec 31, 2022

Everything was timely and satisfactory. Staff was friendly and courteous.

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Google Dec 31, 2022

I’m a first time Mercedes Benz owner and needed a B1 maintenance service done. Booking my appointment over the phone was quick and easy. Woman who booked my appointment was very kind and thorough with details in what this service entailed. This Mercedes location sent reminder texts for the appointment which was fantastic. Upon arrival all employees that saw me walk through the door greeted me and were very friendly. After checkout and leaving the dealership I instantly noticed a difference in my vehicles performance. They clearly treated my vehicle with care. 10/10. They also provide a shuttle service if ...

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Google Dec 29, 2022

Jake was great with our recent service. Smooth and Easy.

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Cars Dec 23, 2022

On November 17, our GLE350’s MercedesMeConnect app displayed an alert signaling the battery starter status was critical. We called Mercedes-Benz of Rochester (MI) within an hour of its closing time. A technician was at our house within 20 minutes, ran diagnostics and performed a quick charge. We ran the vehicle about 20 minutes. A month later, I can confidently say: “Outstanding Performance” … by Mercedes-Benz for their app design, and especially by the Mercedes-Benz of Rochester Service Department team that far beyond our expectation.

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Google Dec 20, 2022

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Google Dec 16, 2022

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Google Dec 13, 2022

I have an older Mercedes E350 that needs parts from time to time, all I can say about the parts department is WOW! Great people, helpful and knowledgeable. They just add to the wonderful experience of owing a Mercedes vehicle.

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Google Dec 12, 2022

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Google Dec 10, 2022

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Google Dec 8, 2022

Very good service

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Cars Dec 3, 2022

Bringing in my 2022 S Class for Service A was simple and easy. The experience was great. I was greeted upon arrival, told them I needed the car back by 3:00pm and it was ready at Noon.

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Google Dec 3, 2022

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Google Dec 1, 2022

Sherry was very helpful

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Google Nov 17, 2022

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Google Nov 13, 2022

Advisor Sherry was.dedicated to enduring a pleasant service experience. Thank you.

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Google Nov 12, 2022

Excellent service!

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Google Nov 6, 2022

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Google Oct 29, 2022

Sherry is literally amazing.

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Google Oct 29, 2022

Very professional and courtesy good service and mechanics know how not to dirty up your vehicle once job is done.. I’ll definitely come back

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Google Oct 27, 2022

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Google Oct 27, 2022

Very nice experience ,Explained everything to me ! Attentive !

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Google Oct 26, 2022

Great customer service!!

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Google Oct 26, 2022

Nobody wants to bring in a troublesome vehicle, but I have to say, my service advisor Sherry Hopkins really stepped up and took made my experience awesome. She went above and beyond as my communication was down, so she made sure I was up to date with all. My mechanics nailed the diagnosis, and repaired everything very quickly. Thanks to all !

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Google Oct 26, 2022

Excellent

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Google Oct 22, 2022

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Google Oct 19, 2022

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Google Oct 16, 2022

Once again - perfect service

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Cars Oct 10, 2022

No Scheduling issues. Service performed timely without follow-up problems. Vehicle returned washed and clean, although the Technician forgot to take out the Plastic covers on Steering Wheel and Seat.

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Google Sep 30, 2022

Sherry was very honest, professional and kind. Just the kind of customer service you would expect with the MERCEDES BENZ BRAND!

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Google Sep 25, 2022

Excellent service

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Google Sep 25, 2022

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Google Sep 24, 2022

Worked with Michael the last 10 months from order to car arrival. Shannon took care of all the paperwork--made it very easy. Showed me how the car works--but still learning some of the details of the EQS. Beautiful and easy to operate car. The voice control is the best I have come across.

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Google Sep 23, 2022

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Cars Sep 22, 2022

Was in and out like the service representative said. I was greeted immediately when I came into the service bay. Charge was less than the estimate

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Cars Sep 22, 2022

Was in and out like the service representative said. I was greeted immediately when I came into the service bay. Charge was less than the estimate

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Cars Sep 22, 2022

Was in and out like the service representative said. I was greeted immediately when I came into the service bay. Charge was less than the estimate

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Google Sep 16, 2022

Great staff, and timely service.Highly recommend.

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Google Sep 16, 2022

Great service, great price. Marty is an outstanding sales executive, honest and attentive.Thank you for the great car.

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Google Sep 9, 2022

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Google Sep 9, 2022

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Cars Sep 2, 2022

Superior service and sales assistance! Shannon and sales and Sherry in Service, all the way to the top with Doug the manager and we and the receptionist are highly professional and go the extra mile!

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Cars Sep 2, 2022

Superior service and sales assistance! Shannon and sales and Sherry in Service, all the way to the top with Doug the manager and we and the receptionist are highly professional and go the extra mile!

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Google Aug 29, 2022

Steve & I worked though some challenging delivery logistics - and he was able to deliver the car to me at work. Great experience and easy place to work with!

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Cars Aug 29, 2022

Made a phone call for a service for the next day. They gladly accommodated my time request and finished the job done as promised and i made it to work on time. The work they was great and clean.

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Google Aug 28, 2022

Jacob was a great help and very detailed, excellent experience,

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Google Aug 17, 2022

The customer service I received was absolutely amazing. Jacob Bell was great he kept me in the loop with what was going on with my car while it was being serviced. In the pass I’ve experienced service providers trying to push me into getting extra stuff done to my car that I really didn’t need, however Mr. Bell did not do that he took care of the immediate needs, and noted for me to get the remaining needs taken care off during maintenance service. This will be my go to shop for my car needs from now on, ...

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Google Aug 11, 2022

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Google Aug 10, 2022

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Google Aug 10, 2022

The MB Service team of Rochester Hills always does an excellent job.

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Google Aug 6, 2022

Exceptional service! Mercedes service staff went well out the way to accommodate me. Jake,Ethan and the service desk were more than willing to help me out.

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Cars Aug 2, 2022

I ordered a new G63 to replace my 2012 G63. Shannon Thompson handles the whole transaction well. - in these Covid times many things have gotten slow and complex. - Shannon kept it all on track and well communicated.

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Google Jul 30, 2022

My experience with Mercedes Rochester facility and staff was excellent. The sale by Marty with the assistance of Mike the manager went beyond normal service. The only difficulty we had was the long delivery due to equipment ,port and shipping problems.

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Google Jul 30, 2022

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Cars Jul 26, 2022

Service was good and done in a timely manner. Service rep Sherri was very responsive and informative. Overall experience at this dealership was good and no complaints.

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Google Jul 23, 2022

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Cars Jul 21, 2022

Service visit was great from start to finish. Sherri was a pleasure to work with. Definitely will return in the future and recommend Mercedes Benz of Rochester to anyone.

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Google Jul 21, 2022

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Cars Jul 18, 2022

Just the high level of service you except from Mercedes Benz. I was in & out in record time. Service manager was a prince. Lady that scheduled everything made everything go down flawlessly. Thank you for a great experience.

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Google Jul 17, 2022

I went here because another dealership (less than a mile from my house) told me the part i needed for my backup camera was backordered and I had been waiting about 2 months. Mercedes Benz of Rochester got the part in 2 days and had it installed right away!! I will never use the dealership less than a mile from my house again. Thank you Sherry and Mercedes Benz of Rochester!!!

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Google Jul 14, 2022

Great service, Great experience!

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Google Jul 13, 2022

Great easy experience. Marty is great.

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Google Jul 13, 2022

Shannon was amazing She made our experience at Benz of Rochester Awesome, Thank you Shannon for being patient with me and my family & finding the perfect vehicle for me. I appreciate you. Your the best! Thank you again! Kida.

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Google Jul 12, 2022

Great customer service. My first car service since I purchased the car In September 2021. Sherry was an excellent representative. She answered all of my questions and provided excellent recommendations. Great Job Mercedes Benz of Rochester!

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Google Jul 9, 2022

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DealerRater Jun 30, 2022

Service department is really well managed. Had all my needs addressed promptly and correctly. Very friendly and no pushy staff.

Read at DealerRater

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Google Jun 19, 2022

Great work and customer service.

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Google Jun 14, 2022

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Google Jun 11, 2022

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Google Jun 8, 2022

Worked with Dan Rus who was incredibly helpful and knowledgeable. Highly recommend!

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Google Jun 7, 2022

Shannon, our sales associate was truly exceptional! She spent the extra time to make sure I knew the features, set up the car preferences and app, and make it all so easy. Excellent communication throughout the process! Five star!

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Google Jun 6, 2022

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Google May 24, 2022

Brought my C300 here for service and everyone was beyond helpful. The service advisor I worked with Jake kept me in the loop and got the repair part quickly. Thank you again. Update: Blew out a tire and came back for service. Tire price was on par with belle tire with dealer quality service.

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Google Apr 9, 2022

Good 👍

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Google Apr 4, 2022