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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Mercedes-Benz of Rochester to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Jun 14, 2022

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Google Jun 11, 2022

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Google Jun 8, 2022

Worked with Dan Rus who was incredibly helpful and knowledgeable. Highly recommend!

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Google Jun 7, 2022

Shannon, our sales associate was truly exceptional! She spent the extra time to make sure I knew the features, set up the car preferences and app, and make it all so easy. Excellent communication throughout the process! Five star!

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Google Jun 6, 2022

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Google May 24, 2022

Brought my C300 here for service and everyone was beyond helpful. The service advisor I worked with Jake kept me in the loop and got the repair part quickly. Thank you again.

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Google Apr 9, 2022

Good 👍

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Google Apr 4, 2022

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Google Apr 3, 2022

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Cars Apr 2, 2022

They were able to get me in for diagnosis the kext day. Originally estimated that it would take 6 hours to repair and completed the job in less then 4 hours. Warm, professional and friendly atmosphere. One of the best, if not the best dealerships in the area.

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Google Mar 31, 2022

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Google Mar 28, 2022

Great service!

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Google Mar 24, 2022

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Google Mar 15, 2022

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Google Mar 7, 2022

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Google Feb 24, 2022

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Google Feb 19, 2022

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Google Feb 9, 2022

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Google Feb 2, 2022

Recently bought a car from this dealership . Even though had some hiccups during the buying process, sales associate Shannon made everything smooth . I defensively bought the car because of Shannon . I would highly recommend to see Shannon if u are thinking of buying a car from the dealership .

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Google Jan 30, 2022

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Google Jan 28, 2022

I love this Benz of Rochester! They take great care of me every time and I truly appreciate them!

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Google Jan 24, 2022

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Google Jan 24, 2022

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Google Jan 21, 2022

Such a smooth and easy process working with Dan Russ in sales. We are from out of state and with the help of Dan we were able to find my mom her dream car. There were other cars like that close to us, but were willing to fly out just to purchase with Dan. He provided great communication, sent us a personalized video, answered all of our questions and was always easy to get ahold of. Thank you so much for all of your help. Would highly recommend if you want an honest and hardworking salesperson.

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Google Jan 19, 2022

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Google Jan 12, 2022

Excellent service.

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Google Dec 24, 2021

We were very pleased with our experience with Mercedes Benz of Hoffman Estates. Austin was very good with communicating during the whole process. We drove from the Detroit area an the used vehicle we were shopping for was in excellent shape an everything we were looking for. Would definitely recommend to anyone who is looking for a great used vehicle as well as something brand new.

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Cars Dec 24, 2021

Unfortunately as a result of the current environment purchasing a car has its challenges. The dealership I purchased my last Mercedes from was no help in securing a car. The next two dealerships I contacted were no better and I started to look at other auto manufacturers. Fortunately I contacted Dan Rus at Mercedes Benz of Rochester. Dan exhausted every possible option until he was able to find a vehicle for me. I have been purchasing cars for more than 40 years. Dan’s tenacity and dedication to the needs of his customers are the best I have ever experienced.

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Google Dec 22, 2021

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Google Dec 19, 2021

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Google Dec 19, 2021

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Google Dec 19, 2021

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Google Dec 14, 2021

Your team was absolutely wonderful. The detailing was worth every penny and my boss was pleased with the Service. You concierge shuttle driver, Dana, was so kind. Jonah also went above and beyond and showed me how to navigate the vehicle better (so I do not have to drive on tippy-toes.)

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Google Dec 4, 2021

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Google Dec 2, 2021

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Google Dec 1, 2021

They always take good. care of my car....

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Google Nov 29, 2021

This was our fourth vehicle and Plamen was exceptional as always! We love having him as our sales person.

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Google Nov 24, 2021

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Google Nov 21, 2021

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Google Nov 13, 2021

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Google Nov 6, 2021

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Cars Nov 1, 2021

Jonah is wonderful to deal with. He is very dedicated and thorough. He is also very professional. I feel confident if I have an issue that he will go out of his way to make sure everything is taken care of.

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Google Oct 24, 2021

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Google Oct 23, 2021

Prompt and polite service. Jonah is a real pro.

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Google Oct 20, 2021

great service, very timely. thank you!

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Google Oct 20, 2021

Took my 2008 SL550 in for service. Jacob did a fantastic job helping me out with needed repairs. Great communication.

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Google Oct 4, 2021

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Google Oct 2, 2021

Misty was ready to go with my scheduled service. Robert provided valet service, a nice touch. It was good to see Marty in sales and always pleasant to deal with Leanne.

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Google Sep 26, 2021

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Google Sep 25, 2021

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Google Sep 23, 2021

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Google Sep 19, 2021

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Google Sep 17, 2021

Very professional. No surprises!

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Google Sep 15, 2021

No hassle service. Drop off. Pick up.

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Cars Sep 12, 2021

Great service was excellent communication.

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Google Sep 11, 2021

love this place!

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Google Sep 9, 2021

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Google Sep 1, 2021

I truly appreciated my Salesman Dan Rus. He truly was very helpful in assisting me in finding the right vehicle.

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Google Aug 31, 2021

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Google Aug 22, 2021

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Google Aug 22, 2021

Everyone was really helpful i will return thanks God bless

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Google Aug 14, 2021

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Google Aug 12, 2021

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Google Aug 2, 2021

Service was good, Jona was very attentive and ordered the part ASAP. I went without a car for 4 days because right now it is my only vehicle. I am disappointed that they don't have a driver after 12 pm to take me back home. The only suggestion is to make sure the inside car is left as is. I had grease on all the carpet including the door panel, floor strips, and by the gas pedal. If they could put mat or something to protect it to make sure they don't get grease in my car, I would appreciate ...

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Google Jul 31, 2021

Mr. Marty did phenomenal job. He went above and beyond. He stayed after hours in the weekend and answered all my questions with patience. He even called and emailed me after few days to check if I was doing well. Really appreciate his best response. Everyone there’s helpful, but Marty is the reason why I was satisfied with everything. Will definitely recommend this place.

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Google Jul 31, 2021

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Cars Jul 30, 2021

Joe(Batu??) was awesome; great customer service, knowledge, etc; he deserves an atta boy for sure.

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Google Jul 25, 2021

I had an extremely troubling and a difficult repair situation with my 2020 Mercedes. It was not a warranty issue. The entire Mercedes - Benz of Rochester team consisting of the Sales Manager, Service Manager and the Service Staff came together, stuck by me, provided constant communication and provided a temporary fix to my problem. They worked with Mercedes-Benz Corporation for approvals that saved me thousands of dollars. They deserve these 5 stars for their customer service and my sincere Thanks.

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Google Jul 24, 2021

Great staff! Very friendly and efficient.

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Google Jul 23, 2021

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Google Jun 13, 2021

Excellent customer service & very knowledgeable about my vehicle needs & service requirements, appointments are avail during my time frame.

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Google Jun 11, 2021

The staff at Mercedes Benz of Rochester Michigan is excellent and I will never go to a different dealership.

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Google Jun 9, 2021

The ease of selecting what service you would like done was exceptional. Staff knowledgeable, friendly and professional.

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DealerRater Jun 3, 2021

A great experience from everyone! Doug, their General Manager, treated me like his cousin. Thanks for all the personal treatment we received from Sales to Service. A VERY satisfied customer!

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Google May 26, 2021

April helped a lot!buy one trade in one finished just in a few hours!

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Google May 26, 2021

Job well done, on time , very detailed explanation with phone call followed by email. Car was clean and on time. Thanks

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Google May 25, 2021

The service was timely and very efficient. I was kept informed of the progress and shown pictures of the actual parts that needed to be repaired. I would take my car there again for any future repairs.

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Cars May 22, 2021

Jonah and Melissa In service, along with their boss Steve, andShannon in sales and Mike in sales, were all outstanding during a very difficult and arduous process in purchasing a new car during Covid. Shannon spent over two hours explaining all of the systems and operation of the new 580. Service service department did A thorough and timely job of preparing wheels and doing regular service maintenance service on the GLS 550 also. They are very professional hard-working and represent Mercedes well. Kudos to Doug Stanley the general manager of the dealership.

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Google May 22, 2021

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Google May 22, 2021

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Cars May 17, 2021

I choose this dealership as my purchasing dealership because of the customer service. I visited the dealership 2 times before I selected a car. I was treated with kindness and without judgement. I had numerous questions and the staff was patient and willing to answer all of my questions. After deciding on a vehicle, I was encouraged and not pressured into making a purchase. The sales person (Shannon) made my first Mercedes purchase experience a great experience!

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Google May 9, 2021

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Google May 7, 2021

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Google May 6, 2021

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Google May 2, 2021

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Google Apr 29, 2021

Why go anywhere else if you get the best services by all of their team? All my questions and their attention to my needs were met better than any dealer over the last 20 years I have owned a Mercedes. Mike Legg , Sales Manager and April were nice and also followed up with a call to see how I liked the car. Thank you for making this so enjoyable.

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Google Apr 24, 2021

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Cars Apr 24, 2021

Dropped the car off for service. It was done when promised and everything was correct.

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Google Apr 22, 2021

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Google Apr 22, 2021

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Google Apr 19, 2021

Fast friendly fair. Nice job Shannon and team.

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Cars Apr 18, 2021

It was easy to call and make an appointment. Repair was made as promised

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Google Apr 3, 2021

Service was exceptional and Dan got the job done they didn’t have the car I wanted in stock but he went above and beyond to find it for me very great customer service !

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Google Apr 3, 2021

Mercedes of Rochester performed all the requested maintenance really fast and returned my AMG back washed, cleaned and running smooth

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Google Apr 2, 2021

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Google Apr 1, 2021

Jonah, and the service team did a great job. Would for sure go back.

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Google Mar 28, 2021

Melissa was exceptional. She set up the appointment and coordinated the complete service.

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DealerRater Oct 14, 2020

Great Service!! I was very happy with how I was treated as well as the quality of the workmanship. I would recommend this dealership highly. Thank you.

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DealerRater Oct 3, 2020

Mercedes Benz of Rochester, MI provides exceptional customer service. Especially appreciate the on time appointment program that reduces the wait time prior to, during, and following the service appointment.

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DealerRater Sep 9, 2020

Quick and Excellent work on my GL. They will make recommendations as far as maintenance and provide estimates. I trust that they will take good care of my car as much as I do.

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