I choose this dealership as my purchasing dealership because of the customer service. I visited the dealership 2 times before I selected a car. I was treated with kindness and without judgement. I had numerous questions and the staff was patient and willing to answer all of my questions. After deciding on a vehicle, I was encouraged and not pressured into making a purchase. The sales person (Shannon) made my first Mercedes purchase experience a great experience!

Why go anywhere else if you get the best services by all of their team? All my questions and their attention to my needs were met better than any dealer over the last 20 years I have owned a Mercedes. Mike Legg , Sales Manager and April were nice and also followed up with a call to see how I liked the car. Thank you for making this so enjoyable.

Great Service!! I was very happy with how I was treated as well as the quality of the workmanship. I would recommend this dealership highly. Thank you.

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Mercedes Benz of Rochester, MI provides exceptional customer service. Especially appreciate the on time appointment program that reduces the wait time prior to, during, and following the service appointment.

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Quick and Excellent work on my GL. They will make recommendations as far as maintenance and provide estimates. I trust that they will take good care of my car as much as I do.

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Well, Cool seat has loud fan noise for front LH/RH. (C300) Inspection result is under specification. It seems necessary to benchmark other car brands.By the way, receptionist is so kind. That's all.

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My visit was just for an oil change, but I was treated with all courtesy. The service was performed in record time. And I was out of the dealership and on my way home. All in all, the experience met and exceeded my expectations. That's why Mercedes Benz of Rochester is my dealership.

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